I
have no sound in the app!
Check that
your device is not in silent mode. The app respects this
setting and makes no sound when you are in silent mode.
In
the device control center, check that the sound volume is not at
minimum. The app's sounds are emitted at this volume.
In
the app, please check that you have activated sounds in the
«Settings» menu (the section concerning sounds is at the
bottom of the page).
Now check again whether you can
hear the sound effects in the app, by moving a piece, for
example.
If you still don't hear them, we recommend
that you restart your device: perform the shutdown procedure
until «Switch off» appears. Slide the icon as shown to switch
off. Wait 30 seconds for the device to shut down completely. Then
press and hold the power button for 3 seconds to switch it back
on.
NOTES:
-
You can listen to music while you play, as our app won't
interrupt it, either at launch or during the game.
-
As the sounds in the app have been deliberately recorded at an
average volume level, it's possible that some of them may be
covered by the music you're listening to. Increasing or
decreasing the volume, in this case, is not the solution. You'll
need to stop playing the music if you really want to hear all the
sound effects.
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